Ask a Librarian
Frequently Asked Questions
Explore our FAQ page for answers regarding our library and the array of services we offer. Need more assistance? Call, chat, or email us! See below for more information.
Call us
Calling 508-799-1655 x3 to speak to a librarian, Monday, Thursday, Friday, and Saturday from 9 a.m. - 5:30 p.m., Tuesday, Wednesday from 9 a.m. - 8:30 p.m., and Sundays, October through April, from 12 p.m. - 4 p.m. (excluding holidays).
Chat with a Librarian
Need help accessing the library's services or resources from home online? Type your question in the chat box below to start a live chat with a librarian.
Email Us
- NEW FORM, SAME SERVICE! Email Reference Service (Questions regarding books, resources, newspaper articles or obituary search)
- Proposal Form (for Authors, Performers, and Presenters) | Suggest a Program
- Recommendations - Books, DVDS, Magazines
- Make a One-on-One Appointment with a Librarian
- Proctoring Request
- Request a Tour or Group Visit
- Resume Help For proofreading, editing, updating, reformatting or a general critique of an existing resume
- Staff Contacts
- Suggest a Title (For ebook suggestions, check Overdrive catalog first for availability.)
Written Correspondence
Please read our guidelines before mailing your request.
Reference Department
Worcester Public Library
3 Salem Square
Worcester, MA 01608
Walk-In Service
Visit the Worcester Public Library and stop by our reference desks for in-person assistance.
Law Questions
Worcester Law Library
184 Main street
Worcester, MA 01608
(508)-831-2525
worcesterlaw@yahoo.com
Ask a Law Librarian!
Medical Questions
Lamar Soutter Library at UMass Medical School
The Lamar Soutter Library provides health-related information for use by researchers and consumers (patients, their families, those seeking information on specific health topics) and health care providers. The content is offered for informational purposes only and should not be construed as medical advice or relied upon for diagnosis or treatment.
